We’ve popped all of our Q&A’s right here for you:
HOW MUCH INVOLVEMENT/TIME DO I HAVE TO PUT INTO THE PROCESS OF GETTING A BRAND NEW WEBSITE?
At Wellness Media Studio, we make creating a stunning, search-friendly website easier than ever. All you need to do is provide us with relevant photos and content (unless we are writing the copy for you) – the rest is up to us! With our team of experienced SEO experts and web designers, we’ll take care of building your site from start to finish. We understand that time is precious, so our goal is always to create an exceptional website without taking up too much of your valuable time. You can trust that all the details will be taken care of, from editing images for optimal performance on the web to setting up content management systems (CMS) for easy updates in the future.
Do you create our site within AHPRA guidelines?<br />
Yes we do (where applicable). We understand the ins and outs of AHPRA and can help ensure that everything on the website ticks all of the AHPRA boxes and staying within the guidelines to the best of our ability. Ultimately you will approve the content before publishing.
Do I have to learn how to update and manage my site?</p> <p>
Nope! As part of our monthly service (over the 24 months – with an option to extend at the end of the contract) we do all theme and plugin updates for you. We also offer up to an hour each month to add/change images or content on your site or handle and resolve any technical issues that pop up. We build our sites on an easy to master WordPress theme so when/if you do decide to edit your site yourself, it won’t be difficult for you.
Do I have to back-up my site and take care of website security?</p> <p>
No, we take care of all that for you. You’ll never lose your site. We schedule back ups and make sure your security is super tight!
What happens after 24 months?</p> <p>
You can either take the reigns or we would absolutely love to continue to maintain your site and offer the same monthly content changes or additions to your site for an ongoing monthly fee of $149/month.
I want to sign up, How do get the ball rolling? </p> <p>
If you haven’t made your way to the ‘get started’ button you can do so here. We will send through a link to the agreement with the 24 month subscription sign up. Once you have entered your payment details your account will automatically be deducted each month. If you card expires during the 24month period you will be prompted before your next payment to update your new card details. Once the first payment is made we will send out a questionnaire to gather the information we need to make you an amazing website.
What if I want add-on services like SEO copywriting, fresh modern branding/logo package, social media or newsletter/email services?
Once you have signed up for the website package we will send out a questionnaire to gather all of the important info. You can then select which add-on services will compliment your business growth and save you time. Then we will forward you the payment details (separate payment to the monthly subscription) and make a start on them.
How soon can you get started on my website? </p> <p>
As soon as you make the first payment we will send you out a form to start gathering all of the relevant info to make an amazing website for you. We will get started as soon as you return the questionnaire.
How long is the process from start to finish?
Generally speaking our sites take between 6-8 weeks from payment to launch! Things that might slow the process down a little are delays from your end to respond to the questionnaire and any further correspondence to you that requires a response. No stress from our end, we know you’re busy, just understand this can drag out the time-frame.
do I own the website?
Yes you do. The website is yours.
Do I have to pay for hosting on top of the monthly fee?
No 24 months hosting is covered by us.
What happens if I shut my business down within the 24 months and no longer require your support?
Well we hope you don’t! But hey, life can throw us some curve balls at times. We have an exit fee that will vary depending on how far through the 24 months you find yourself. It is 60% of the remaining contract.